Not too long ago, we at RedBit Development started working on making it easier for developers to get real feedback from their users. Knowing that a three star review with no comment, and no way to respond to the user, can be one of the most frustrating things about the Marketplace, we started out to build a library that wraps the API provided by the Fantastic UserVoice.com.
For those of you that don’t know, UserVoice.com provide “…tools that empower businesses to understand and delight their customers”. UV Gives your users a great looking and functioning web site to send Suggestions about your product or service or vote on any existing suggestions that your community has made.
Not only that, but they also provide a free version of their product.
Now that our open source library has been announced, and the Codeplex site is live, this is the first of a series of blog posts/tutorials in order to get as many people using the library as possible, since it’s my belief that WP7UserVoice could raise the quality and satisfaction of almost any app.
Here’s the steps you’ll need to do in order to set up the sample application included in the source library of the project:
- Sign up with UserVoice.
- Go to your admin dashboard ( https://<yourdomain>.uservoice.com/admin/dashboard ) and then click Settings
- Click on the Channels tab
- At the bottom of the page you’ll see the Add API Channel button click it and fill in the ensuing dialog
- Make note of the key and secret values as we’ll need them soon
- Download the source of the WP7UserVoice project from here
- Set the three properties in the App_Launching method of App.xaml.cs to the values from UserVoice.
- Run the Application and test it out. (Note that since you’ve just set up UserVoice, the first screen will correctly be blank)
Expect quite a few more of these tutorials in the coming days/weeks, so if there is anything particular that you’d like to see, please let me know.